Return policy

You have up to 60 days to return an item. As long as the item has been unused, we are happy to offer a refund or exchange.

To start the return process please click here.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase (Order #)

To start a return, you can contact us at vnfitted@gmail.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at vnfitted@gmail.com

Damages and issues

 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Can sale items be returned?

Unfortunately, we cannot accept returns on sale items or gift cards.

Any items discounted 30% or more are considered final sale and cannot be returned for a refund or exchange. Items discounted less than 30% are welcome to be returned within our 14-day window.

 

Change of mind returns

For change-of-mind returns we will choose whether you are given a refund, store credit or an exchange for the same item or for an alternate item (which we consider to be of equivalent type or value).

Exchanges

 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.