Privacy policy

Effective Date: 01.03.2021

Last Updated: 29.01.2025

1. Introduction

Welcome to VNFITTED. Your privacy is important to us. This Privacy Policy explains how we collect, use, and share your information when you visit vnfitted.com, purchase our products, or opt into SMS marketing.

VNFITTED is an Australian-based company shipping globally. By using our website, you consent to the practices described in this Privacy Policy.

2. Collecting Personal Information

(A) Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed via third-party providers)

  • Shopping preferences and order history

(B) Automatically Collected Information

  • IP address

  • Device type and browser

  • Website interaction data (cookies, analytics)

(C) SMS & Email Marketing Data

  • Phone number

  • Email address

  • Message interactions (opt-ins, responses, purchases)

3. How We Use Your Information

Your data is used for:

  • Order fulfillment and shipping

  • Customer service and support

  • Sending promotional emails and SMS messages (with consent)

  • Improving website functionality and user experience

  • Fraud prevention and security

  • Behavioural advertising and analytics to optimise marketing efforts

4. SMS & Email Marketing Opt-In Policy

By providing your phone number or email address, you expressly consent to receive automated marketing messages from VNFITTED.

  • Message Frequency: May include promotional offers, cart reminders, and order updates.

  • Opt-Out Option: Reply STOP to SMS or use the unsubscribe link in emails.

  • Help: Reply HELP for assistance or contact vnfitted@gmail.com

  • Carrier Fees: Standard message and data rates may apply.

  • Legal Compliance: We adhere to Australia’s Spam Act 2003, U.S. TCPA, GDPR (EU), and CCPA (California).

We DO NOT sell or share phone numbers or email addresses with third parties for marketing purposes.

5. Sharing & Third-Party Services (Including Integrated Apps)

We DO NOT sell your personal data. However, we may share it with:

E-Commerce & Order Processing: Shopify (website platform), Australia Post (shipping carrier)

Marketing & Advertising: Omnisend (email & SMS marketing), Meta (Facebook & Instagram Ads)

Payments: Zip Pay, Afterpay, PayPal (secure payment processing)

Analytics & Tracking: Google Analytics, Meta (Facebook) Pixel (for marketing insights) 

Legal Compliance: If required by law, subpoena, or government request

Business Transfers: If we merge, sell, or transfer assets

Each of these third-party providers has its own privacy policy governing how they handle your data. We recommend reviewing their policies for more details:

By using our services, you acknowledge that your data may be transferred and processed internationally.

6. Behavioural Advertising

We use your data for targeted advertising. For example:

  • We use Google Analytics to understand customer behaviour. Learn more.

  • We share browsing and purchase data with advertising partners.

You can opt-out of targeted advertising:

7. Data Security & Retention

We take security seriously and use industry-standard measures to protect your data.

  • Personal data is retained as long as necessary for business operations and legal compliance.

  • Customers can request data deletion by contacting vnfitted@gmail.com

8. Your Privacy Rights

Australia (Privacy Act 1988)

  • Request access, correction, or deletion of your data

  • Withdraw consent for SMS or email marketing

EU & UK (GDPR)

  • Right to access, update, or erase personal data

  • Right to data portability

  • Withdraw consent at any time

California, USA (CCPA)

  • Request access or deletion of personal data

  • Opt-out of data sharing (we do not sell data)

To exercise your rights, contact us at vnfitted@gmail.com

9. Cookies & Tracking

We use cookies to enhance your experience and for analytics. Cookies are categorized as:

  • Necessary Cookies: Essential for site functionality

  • Performance Cookies: Used for analytics (e.g., Shopify, Google Analytics)

  • Marketing Cookies: Used for personalised ads

You can manage cookies in your browser settings or opt-out via the Digital Advertising Alliance.

10. Do Not Track (DNT)

There is no industry standard for responding to Do Not Track signals, so we do not alter data collection practices when a DNT signal is received.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

12. Contact Us

For questions or concerns, contact: 📧vnfitted@gmail.com

Address: 2/1 Buttle Street, Unit, Queanbeyan East NSW 2620, Australia

If you are not satisfied with our response, you may file a complaint with the Office of the Australian Information Commissioner (OAIC): https://www.oaic.gov.au/

Last updated: 29.01.25